Urolly Inc-Virtual IBAN service

Multidollar Inc. — Privacy Policy

Effective Date: [15/3/2023]
Last Updated: [07/5/2025]

1. Introduction

Welcome to Multidollar Inc. (“Multidollar”, “we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile app, and related financial services (collectively, the “Services”).

By using our Services, you agree to this Privacy Policy and the processing of your information as described below.

2. Information We Collect

We collect information to provide and improve our Services. This includes:

a. Information You Provide

Full name, date of birth, and contact details
Email address and phone number
Residential or business address
Government-issued identification (for KYC verification)
Banking and payment information (including USD account or account details)
Communications with our support team

b. Information Collected Automatically

IP address, browser type, and device identifiers
Usage data such as page visits, session duration, and clicks
Location data (when enabled)
Cookies and similar tracking technologies

c. Information from Third Parties

Identity verification providers
Banking and payment partners
Credit and fraud prevention agencies
Public databases or compliance services

3. How We Use Your Information

We process your data for the following purposes:

To create and manage your Multidollar account
To verify your identity and comply with legal (KYC/AML) requirements
To process transactions and generate virtual USD accounts
To improve and personalize our Services
To communicate with you about your account and product updates
To detect and prevent fraud, unauthorized access, or other security issues
To comply with applicable financial, tax, and legal obligations

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Contractual necessity — to provide our Services to you
Legal obligation — to comply with financial and AML regulations
Legitimate interest — to improve our platform and prevent misuse
Consent — where required, such as for marketing communications

5. Data Sharing and Disclosure

We do not sell or rent your personal information.
We may share your data with:

Licensed banking and payment partners
KYC/AML verification providers
Regulatory authorities when legally required
Service providers (e.g., cloud hosting, analytics, email systems) under strict confidentiality agreements

All third parties are required to protect your data in compliance with GDPR and other data protection laws.

6. Data Security

We use advanced encryption, firewalls, and access control measures to protect your information.
While we strive for full protection, no system is entirely immune to unauthorized access.
You are responsible for maintaining the confidentiality of your login credentials.

7. Data Retention

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal and regulatory obligations (e.g., AML record retention)
Resolve disputes and enforce agreements

Afterward, your data is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the following rights:

Access — Request a copy of your personal data
Rectification — Correct inaccurate or incomplete data
Erasure — Request deletion of your data (“right to be forgotten”)
Restriction — Limit how we process your data
Portability — Request transfer of your data to another provider
Objection — Opt out of certain processing activities
Withdraw consent — If processing is based on consent

To exercise your rights, contact us at privacy@multidollar.com.

9. Cookies

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services.
You can adjust your browser settings to refuse cookies, but some features may not function properly.

10. International Data Transfers

Your data may be processed or stored in countries outside the UK or EEA.
We ensure such transfers comply with GDPR through Standard Contractual Clauses or equivalent safeguards.

11. Updates to This Policy

We may update this Privacy Policy periodically.
The latest version will always be available on our website.
Continued use of our Services after updates means you accept the revised terms.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at:

📧 privacy@multidollar.net
🏢 Multidollar Inc.
123 Oxford Street, London, W1D 2LT, United Kingdom